Clarivex

This Privacy Policy outlines how Clarivex (“we”, “our”, or “us”) collects, uses, and protects personal information provided by users (“you”, “your”) when using our Discord bot, website, and related services (collectively, the “Services”). By using Clarivex, you agree to the terms outlined below. If you do not agree, you should discontinue use of the Services immediately.

1. Information We Collect

• Discord Data
  • Discord User ID
  • Discord Username and Discriminator
  • Guild (server) ID and Channel IDs where Clarivex is used
  • User interactions (e.g., command usage, timestamps)
• Roblox Data (if applicable)
  • Roblox Username (when linked by user)
  • Roblox User ID
  • Group rank and verification metadata
• Bot Usage Metadata
  • XP, levels, roles granted
  • Command usage history
  • Linked settings (e.g., moderation config, logs)
• Billing (for Premium Users)
  • Email address (only if entered by user during checkout)
  • Subscription status
  • Transaction reference (we do not store full payment details)

2. How We Use Your Information

• Provide you with core Clarivex features
• Track XP, verifications, and promotions
• Customize bot behavior per server
• Offer support and resolve issues
• Communicate updates or alerts
• Handle billing and subscription verification

We do not sell, rent, or share your data with third parties, except as described in this policy.

3. Data Storage and Security

All user data is stored in secured databases with access limited to essential staff. We employ encryption and other industry-standard safeguards to protect user data. Data is regularly backed up and maintained to prevent loss or corruption. In the event of a data breach, we will notify affected users as soon as reasonably possible.

4. Data Retention

• As long as your server uses Clarivex
• Until you unlink your account or remove the bot
• Until a deletion request is made
• Data may be anonymized or removed after prolonged inactivity (e.g., 6+ months).

5. Your Rights

• Access to the data we store about you
• Deletion of your stored information
• Correction of incorrect or outdated data

To make such requests, please open a support ticket in our Discord server or contact privacy.clarivex@gmail.com.

6. Third-Party Services

Clarivex may use the following third-party providers:

• Discord, Inc. (for platform integration)
• Roblox Corporation (for group/user verification)
• Stripe or PayPal (for payment processing, if applicable)

These services have their own privacy policies and terms, which we encourage you to review.

7. Children’s Privacy

Clarivex is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data, please contact us immediately.

8. Updates to This Policy

1. We may revise this Privacy Policy at any time.
2. We will notify users via Discord announcements or website banners.
3. Continued use of Clarivex after changes indicates acceptance.